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JD
Smarter inspection ops. Fewer errors.
Most firms run on multiple systems and spreadsheets, and pay for it in time, errors, and stress. Keystone replaces the stack with one place that flags problems before they happen.
From 125 hours a month…
to 42.
That's what this actually looks like.
Fewer errors, more revenue.
Downtime and order errors mean lost time and money. Keystone catches them before they're entered, so your team delivers a cleaner customer experience.
Fewer mistakes. Fewer callbacks. Less rework.
Reduced scheduling errors and admin burden
Drive time and skill, finally on the schedule.
Keystone factors drive time and inspector capability into every booking, so you never have to re-route a job because the wrong person was assigned.
No switching tabs. No bouncing between tools. Everything happens here.
Whether your team is in-office or remote, everyone works in the same place.
See the day, rebalance the day.
The full schedule, in one view, with the tools to actually move things around. Spot overload, swap inspectors, and rebalance jobs without rebuilding the day from scratch.
Every inspector, every job, every service area, in a single calendar.
Built for real-time dispatching decisions, not after-the-fact cleanup.
Drag-and-drop configurable.
Edit structure, layout, and copy until the booking flow looks the way you want clients to experience it.
Spin up different booking experiences for different audiences. All data funnels into the same system.
Match your workflow.
Strip out fields you don't use, modify dropdowns, and shape the workflow around how your team actually books jobs.
Services and pricing, built to match reality.
Designed to match real-world inspection billing.
Attach data to any service
Add the fields each service actually needs. Visible and editable in real time, no waiting on a developer.
Bill the way the job actually works
Stack pricing rules per service. Mix and match for the way each job is actually quoted.
Add a zone, add a service, add a revenue stream.
From simple pricing to the most complex setups, Keystone adapts to how you operate. One scheduler for everyone, or tailored experiences for your top agents.
Auto-factors inspector location, capability, and pricingDesigned for decision-making, not just viewing data.
Four lenses on the business, in one place. Spot what to optimize, where to expand, and what to act on this week.
Stop reviewing data. Start deciding with it.
Reporting that matches your business.
"If it exists in an order form, it can be reported on and exported."
Deep customization
Slice by service, zone, agent, inspector, or any field on the order. Combine filters to answer specific business questions, not just generic ones.
Build once, reuse forever
Build the report your business needs, save it, and pull it again next month with one click. Share saved views across the team.
Tracks every inspection-to-inspection mile.
Automatically logs travel between jobs with contextual notes (Order A to Order B), so you can answer reimbursement, efficiency, and routing questions without rebuilding the data by hand.
Live mileage report · auto-logged with notes like "Mileage calculated from Order A → Order B"
Payroll that runs itself.
Designed to eliminate manual payroll work. Pay structures, calculations, and payouts all live inside Keystone. No exports or spreadsheets required.
One agreement, every service.
Customers don't want to sign three documents. Keystone bundles the residential inspection, ancillary services, and e-sign into one dynamic page, and lets you upsell from inside it.
Every message, every touchpoint, fully in your control.
A cleaner experience
for clients and agents.
Payments, signatures, and agreements working as one flow.
Automated payments
Credit card and ACH built in, with automation that takes manual collection work off your team.
Built by us, not bolted on
A native e-sign experience, not a third-party redirect. Initials, signatures, and flow are fully under your control.
One unified agreement
One unified agreement instead of multiple documents. Dynamically adjusts based on services selected, and pulls in waivers when needed.
Works with the report writers you already use.
Keystone connects directly to the tools your inspectors write reports in today.
No double entry
Orders and report status stay in sync automatically so nothing falls through the cracks.
Use what you know
Inspectors keep their preferred report writer workflow. Keystone just makes it smarter.
Faster turnarounds
Completed reports flow back into Keystone the moment they're ready to deliver.
Supported report writers
You don't need more tools.
You need one system that actually works.
That's the spine.
Here's the rest of the toolkit.
Everything you need to scale.
Smarter scheduling
Routes by location, skillset, and drive time so jobs don't get re-booked.
Smarter payroll
Default commissions, per-inspector rates, or service-based pay. Vendors filtered out.
Error prevention
Smart order management flags errors before they enter the system.
100% human support
Real people answering quickly. No chatbots, no runaround.
KPI dashboard
Revenue, order volume, inspector upsell, average order price. All actionable.
Dynamic agreements
Agreements auto-update per order. Ancillaries, upsells, e-signatures, one page.
Unlimited. No extra charges.
Inspectors, areas, services, storage. Everything is included. Pricing scales with your business, not your seat count.
"We ran three systems and a spreadsheet to book one inspection. Now it's one screen, and my office manager got her evenings back."
The teams running this don't go back.
Case study · Waypoint Inspections
Want to see how Keystone actually works?
A 30-minute look under the hood. We tailor it to the way your business runs today.